Return & Exchange Policy

At Chikabuma, we currently do not offer returns. However, we do accept replacement requests under specific conditions. If you receive a defective product or face sizing issues, you may request a replacement by writing to us at official@chikabuma.com.

Replacement Eligibility

To be eligible for a replacement, please ensure that:

• The product is unused, unwashed, and undamaged.
• All tags and packaging are intact.
• The item is free from stains, dirt, or any marks.
• The request is made within 48 hours of receiving the order.

How to Request a Replacement

1. Email us at official@chikabuma.com with:
   • Your order number.
   • Clear photos of the product showing the issue.
   • A brief explanation of the reason for the replacement.
2. Our team will review your request and get back to you within 3-5 business days.
3. If approved, we will provide the necessary instructions for returning the item and receiving the replacement.

Terms & Conditions

• No refunds will be processed. Only replacements are allowed.
• The replacement request must be initiated within 48 hours of delivery.
• The final decision on replacements rests with Chikabuma.
• We reserve the right to decline a request if the product does not meet our eligibility criteria.

For any queries, reach out to us at official@chikabuma.com. We’re here to help!